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USD – System Requirements
You may wish to review the Microsoft sites for the latest information on system requirements, but below are the requirements as I understand at the current time. System Requirements for USD Clients...
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USD – Do Search
Here I will explain the capabilities in Unified Service Desk (USD) to search for data. First of all let’s consider when this might be needed. Let’s say you have an account loaded but would...(read more)
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USD – Optionally Show Debugger
The debugger in USD is a very useful tool but routinely you will only want developers to have access to this feature or you may wish an administrator to give temporary access to a user. Here is how...
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USD – Create a “home” button in the toolbar
Building on my previous post which described how to create a default page which automatically loads when USD loads, we will now look at how to create a “home” button in the USD toolbar to...
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USD – Config Migration.
At some point you’ll need to migrate your Unified Service Desk (USD) configuration from a development environment into a test or production environment. To achieve this you’ll first need to...(read more)
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USD – Expand / Collapse Panels.
USD contains panels on the left and right side, useful for lots of things including showing account overview information, maintaining random notes or as an area to hold the agent scripts. I have...
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Javascript – Random Snippets.
This is a slightly random post! I will publish future posts on specific pieces of useful JavaScript but here I have some random but hopefully useful code snippets. Maximise Screen Add this code...
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NAV 2016, “ALL” about Events
NAV 2016, “ALL” about EventsSome pages about NAV 2016 Events Technology…NAV Team BlogINTEGRATION EVENTSIntegration Events in Microsoft Dynamics NAV...
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USD – Create your first global tab
One of then most common customizations you’ll want to kick off with is to create a global tab which typically shows a person’s default CRM page. (Normally this will contain their default...
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USD – Setup Debugger.
You will quickly find in USD that you’ll need access to the debugger to be able to diagnose problems. I’ll discuss in another post how to use the debugger but lets start with information on...(read more)
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Business Process Flows – Javascript (part 2)
Recently I published a post describing how to access the various components of a business process flow , including the currently active process flow, details about the stages in the process and also...
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Javascript – Form Navigate
As you can have multiple forms in Microsoft Dynamics CRM you may wish to navigate to a particular form from JavaScript. The function below can be used to change the currently selected form....
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Javascript – Return Roles
Here is an example of the code needed in Microsoft Dynamics CRM 2015 to return the roles for the current user. function onLoad() { // ** Shows all the roles for current user var Roles =...
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SalesPerson and Sales Territory details - Customer Card and Customer Address...
Proceeding with the previous post on Sales Person and Sales Territory details - Customer Card and Customer Address Maintenance , there is a specific concept that is yet to be explained in this post...
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Management Reporter Tips and Tricks – 48. Web Viewer Default
This week’s Management Reporter tip for Microsoft Dynamics ERP is on the Renumber Row Option. Renumber Row Option– Do your reports keep opening up in the web viewer like below? Change your default to...
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Management Reporter Tips and Tricks – 48. Web Viewer Default
This week’s Management Reporter tip for Microsoft Dynamics ERP is on the Renumber Row Option. Renumber Row Option– Do your reports keep opening up in the web viewer like below? Change your default to...
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Achievments in Oct 2015
Dear Friends, Today I am not writing any blog, wanted to share status as usually I do in every month as my first post. I was awarded with Top 10 Blogger in July month and my Rank was 6, in Aug...
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Microsoft Dynamics AX 7 Release Date
So, all are waiting for big change, which is taking AX from Desktop to HTTP & everyone is asking for its Release Date. Nothing was announced yet officially. Now, it has been announced that AX 7...
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Control State of Trade Documents (Sales Order, Purchase Order, Sales...
Story/Background: One the very frequent questions is about control document. That is how to control its state, with workflows. Let’s suppose you have workflow on Sales Order. Now that workflow...(read...
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Dynamics GP Error: Script CheckListAccess of form [Not found] when using...
By Steve EndowOn this beautiful sunny Sunday morning in Los Angeles, I'm working on a modified Dynamics GP Item Maintenance window and writing the VS Tools code to manage the data on some custom...
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