You may be wondering, how are creating dialogs in Dynamics CRM 2013 different from creating a dialog in Dynamics CRM 2011 ? The short answer: it really isn’t very different; the basic functionality is the same – however, CRM 2013’s freshly redesigned UI modifies the navigation process.
Dialogs are a feature introduced in Dynamics CRM 2011 . They provide a great way to standardize processes and ensure specific information is routinely captured.
Here is an example:
A sales lead’s contact information...(read more)
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